1. Agreement and contracting entity
These Terms govern access to ExpoLeadZ, the website, mobile app, and related services (the “Service”). The contract is between LearnDo OÜ, registry code 16818398, Estonia (“LearnDo”, “we”, or “us”), and the business, professional, or organization accepting these Terms (“Customer” or “you”). If an order form or negotiated agreement expressly conflicts with these Terms, that document controls for the conflict. Our Privacy Policy, DPA, and Outreach Policy form part of the service framework where applicable.
2. Business eligibility and authority
ExpoLeadZ V1 is offered for trade, business, and professional use, not personal, family, or household use. “Individual” means a one-person business or professional workspace, not a consumer plan. A person accepting these Terms for an organization confirms they have authority to bind it. Contract language cannot exclude mandatory rights that apply because a person is, in fact, a consumer; knowingly enabling consumer sales requires a separate launch review. The Service is not directed to children, and account holders must have legal capacity to enter this business agreement.
3. Accounts, workspaces, and teams
You must provide accurate account information, protect credentials, use a separate account for each person, and promptly remove access that is no longer authorized. Individual workspaces are intended for one active owner. Company workspaces may include owner, admin, sales, and viewer roles with different permissions. The Company owns its workspace records. Owners are responsible for invitations, roles, sales-seat status, and a safe ownership transfer before an owner deletes their account. We may require identity or authority verification for sensitive actions.
4. The Service
Depending on plan and configuration, ExpoLeadZ provides event and lead management; card, QR, vCard, photo, and manual capture; offline queues; contact and company records; connected mailbox workflows; Email #1 and follow-up sequences; unsubscribe and suppression; company research; reply and next-action support; and Professional seller knowledge, voice, conflict review, and strategy assistance. Features may be limited by plan, allowance, role, provider availability, platform, or a documented safety gate.
5. Customer data and connected services
As between the parties, Customer retains rights in its submitted data. Customer grants LearnDo and authorized subprocessors a limited right to host, copy, transform, transmit, and otherwise process that data only to provide, secure, support, and comply with law for the Service. You may connect only mailboxes, files, websites, and accounts you are authorized to use. Google, Microsoft, Stripe, and other connected services are governed by their own terms. Provider access can be interrupted, revoked, or changed, and ExpoLeadZ may fail closed rather than operate without required permission.
6. AI and research limitations
AI-assisted extraction, transcription, classification, drafting, research normalization, matching, and recommendations can be incomplete, outdated, or wrong. Public-web research may include third-party material subject to its own rights and terms. Source, confidence, and conflict information should be reviewed. Customer is responsible for decisions and communications; the Service does not replace professional legal, compliance, financial, or commercial judgment and does not guarantee a sale, lead quality, delivery, or response. AI does not receive authority to make legally binding or similarly significant decisions on a user's behalf.
7. Plans, pricing, allowances, and seats
Starter, Research, and Professional plans have the features and allowances shown at purchase. Individual and Company prices and monthly or annual cadence are presented before checkout. Company base subscriptions include five active billable sales seats; active sales seats above five use the corresponding additional-seat price and cadence. Usage and research allowances do not roll over unless expressly stated. Entitlements are checked server-side and cannot be created by browser or profile metadata. We may change future pricing or plan content with notice required by the contract or law; changes do not retroactively alter a paid period unless agreed.
8. Billing, taxes, payment, and renewal
Paid subscriptions are processed through Stripe and automatically renew for the selected monthly or annual period until cancelled. The billing manager authorizes recurring charges and must maintain a valid payment method and accurate billing information. Prices are shown with the tax treatment presented at checkout. Customer is responsible for taxes, VAT, GST, withholding, and a valid business VAT or tax identifier where applicable, except taxes LearnDo must collect or pay by law. Stripe may process payment, fraud, and regulatory data as an independent controller for some activities.
9. Upgrades, downgrades, and seat changes
An authorized owner or admin may request plan and seat changes. Stripe's subscription-item proration policy applies to approved mid-period seat changes. An annual subscription uses annual seat prices and a monthly subscription uses monthly seat prices; mixed cadence is not supported in V1. A downgrade may take effect at the next renewal and may reduce future allowances or disable features, while existing history remains subject to retention rules. We will not silently convert data or remove it solely to complete a downgrade.
10. Cancellation, payment failure, and refunds
Cancellation normally takes effect at the end of the current paid period, and access continues through that period. Cancellation does not automatically delete history. Failed payment may place the subscription in a grace or past-due state and may lead to limited access or suspension after reasonable retry and notice. Charges are not automatically refundable merely because Customer did not use the Service; however, we will consider billing errors, service failures, agreed commercial terms, and mandatory law. This commercially reasonable B2B refund position and the final grace periods require legal and operational approval before production.
11. Lawful outreach and customer responsibility
Customer determines why a lead is captured, who receives a message, the content and sender identity, the recipient's jurisdiction, and whether consent or another lawful basis exists. A business card does not automatically mean consent. Customer must preserve evidence of a request, business relationship, or other context where relevant; use truthful sender and subject information; include commercial and postal identification where required; provide a working opt-out; and honor suppression and objection. US CAN-SPAM, EU/Estonian rules, UK PECR, Canadian CASL, the Australian Spam Act, and other local laws can impose different requirements. ExpoLeadZ supports compliance but does not give individualized legal advice.
12. Prohibited use
You must not send spam or unlawful content; use deceptive identity or subject lines; use unlawfully obtained or purchased lists; send after opt-out; upload malicious, infringing, or unauthorized data; target children; defeat tenant, role, entitlement, provider, confidence, suppression, or security controls; probe another workspace; share credentials; or use the Service in violation of law or another person's rights. We may investigate, throttle, suspend, or terminate abusive activity, preserve evidence, and cooperate with lawful requests. The detailed rules are in the Acceptable Use and Outreach Policy.
13. Confidential data and security
Each party must use reasonable care with the other's confidential information and disclose it only to authorized personnel and service providers who need it. Customer must not upload regulated or highly sensitive data unless expressly supported and agreed. Professional seller documents are confidential by default and use a private, tenant-isolated, native-parser-first path. When an approved confidential fallback is unavailable, processing fails closed. We maintain the implemented security measures described in the Privacy Policy and DPA, but no internet service is risk-free.
14. Privacy, DPA, and subprocessors
Our Privacy Policy explains LearnDo's controller processing. The DPA applies when LearnDo processes personal data for Customer and Customer acts as controller or processor. Customer authorizes the subprocessors in our current list, subject to the notice and objection process in the DPA. Customer remains responsible for instructions, lawful data collection, transparency to data subjects, and rights handling for Customer-controlled data.
15. Intellectual property, license, and feedback
LearnDo and its licensors retain rights in ExpoLeadZ software, designs, documentation, models, workflows, branding, and service improvements. During an active subscription, LearnDo grants Customer a limited, non-exclusive, non-transferable, revocable right for its authorized users to use the Service for internal business purposes. No source code, trademark, resale, scraping, reverse engineering, or competing-service right is granted except where mandatory law says otherwise. Customer may provide feedback; LearnDo may use it without restriction or payment, but will not publish Customer confidential information as a testimonial without permission.
16. Availability, changes, and third-party dependencies
We aim to operate a reliable service but do not promise uninterrupted or error-free availability. Maintenance, security events, internet failures, Apple platform rules, and Supabase, Vercel, Stripe, OpenAI, Nylas, Trigger.dev, Tavily, Firecrawl, Google, Microsoft, or other dependencies may affect functions. We may change or discontinue a feature for security, legal, provider, or product reasons and will give reasonable notice of a material adverse change where practical or required. Preview, beta, and development functions may change more frequently and must not be treated as production commitments.
17. Suspension, termination, and deletion
Either party may terminate as allowed by the subscription or a material breach process. We may suspend access immediately where reasonably necessary to contain security risk, unlawful messaging, non-payment, or harm, and will limit the suspension where practical. At termination, Customer may request export or deletion as supported by the Service and DPA. Company records may remain with the Company after an employee leaves. An Individual owner follows the protected workspace-deletion path; a Company owner must transfer ownership or close the Company workspace safely. Limited billing, tax, security, audit, suppression, and dispute records may remain where required.
18. Warranties and liability
Each party represents that it has authority to enter the contract. To the extent permitted for B2B contracts, the Service is provided without an implied guarantee of uninterrupted availability, particular sales outcome, or error-free AI/research output. Neither party excludes liability that cannot lawfully be excluded, including liability for fraud, willful misconduct, or other non-excludable matters. Any agreed liability cap, excluded loss categories, and narrowly tailored indemnity must be proportionate to the commercial agreement and are expressly reserved for final legal review; these Terms do not impose an extreme blanket waiver.
19. Force majeure
Neither party is responsible for delay caused by events outside its reasonable control, such as widespread infrastructure failure, government action, natural disaster, conflict, or provider outage, if it uses reasonable efforts to reduce impact and resumes performance when possible. Payment obligations already due are not excused solely by such an event.
20. Governing law and disputes
The intended B2B baseline is Estonian law and the competent courts of Estonia, subject to final legal review and any different written agreement. This choice does not remove mandatory law or jurisdiction that cannot be excluded in the United Kingdom, United States, Canada, Australia, the EEA, or another applicable place. The parties should first attempt in good faith to resolve a dispute through written notice. The discontinued EU Online Dispute Resolution platform is not incorporated into these Terms.
21. General terms and notices
Customer may not assign this agreement without our consent, except as part of a bona fide reorganization or sale that assumes the obligations; LearnDo may assign it as part of a reorganization or sale on notice where required. If a provision is unenforceable, the remainder continues and the provision is limited only as necessary. Failure to enforce once is not a waiver. These Terms and incorporated documents are the entire agreement for the standard Service. We may update these Terms prospectively with appropriate notice; continued use after the effective date constitutes acceptance only where valid. Legal notices to LearnDo OÜ may be sent to contact@expoleadz.com or the registered office in our Company Information.